SMS Terms of Use

Last Updated September 3rd, 2025

1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If consent has been given to receive text messages from Pine to Palm Financial, LLC, messages may be received related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

Example:
"Hello, this is a reminder of your upcoming appointment with Doug Henke at ABC Location on July 29th at 2:00pm. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, several SMS messages per week may be received related to upcoming appointments, changes in your accounts, or other relevant activities.

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-in Method:
Opt-in to receive SMS messages from Pine to Palm Financial, LLC can be done in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Additional Options:

  • If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at pinetopalmfinancial.com.

8. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • Opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our Privacy Policy on www.pinetopalmfinancial.com/websiteprivacypolicy.

  • Message frequency may vary.

9. How We Collect Your Personal Information:

  • Through website forms, cookies, emails, or offline interactions.

10. What Personal Information We Collect:

  • We many collect your name, email address, phone numbers, IP addresses, or sensitive data such as financial or health information.

11. How We Use Your Personal Information:

  • We do not sell your personal information.
    We may share information only as permitted by law, including:

    • With service providers who assist in operating our business (e.g., technology, compliance, or administrative vendors).

    • With custodians, brokers, or other third parties necessary to provide investment services.

    • As required by regulators, law enforcement, or applicable laws.

    • In connection with business transfers or succession planning.

• Privacy Policy

  • SMS opt-in or phone numbers for SMS are not being shared with any third party or affiliate company for marketing purposes.